Terms of trade

Booking and Confirmation
A booking is binding once it has been confirmed. Confirmation should be provided in writing or through the booking system. When making a booking, you must provide your name, address, arrival and departure date, and method of payment. Room reservations at Hotel Mageløs 12 can only be made by individuals over 18 years of age.

Cancellation and No-Show
Cancellations must be made 24 hours prior to the arrival date, local time. If you fail to show up or cancel with less than 24 hours before the arrival date, you will be charged for one night’s stay.

Obligations of the Hotel and the Guest
If the hotel cannot offer you an available room as agreed, you are entitled to stay at a hotel of a comparable standard. All our rooms are non-smoking. If the smoking ban is violated, the hotel is entitled to charge you for the necessary cleaning. It is not permitted to bring pets.

You can use the most common credit and debit cards. The hotel is not obligated to accept checks, vouchers, or foreign currency.